Campaign
Campaigns let you automate outbound calls at scale. Upload a contact list, assign an agent, set a schedule, and Callem Studio calls each contact automatically.The Campaign feature is currently in early access. Core functionality (creation, scheduling, CSV upload, progress tracking) is available. Advanced features like retry logic and detailed per-contact analytics are coming soon.
Creating a Campaign
1
Navigate to Campaign
Go to Deploy > Campaign and click New Campaign.
2
Configure settings
Fill in the campaign name, select the agent and phone number, set a schedule, and configure max concurrent calls.
3
Upload contacts
Upload a CSV file with phone numbers. A template is available for download.
4
Launch
Review and create the campaign. It will start at the scheduled time.
Campaign Settings
Contact List
Upload your contacts as a CSV file with at least a phone number column.Example CSV
Campaign Status
Campaign Detail
Click on a campaign to view its detail panel with:- Recipients — total contacts in the list
- Sent — number of calls placed
- Picked up — number of calls answered
- Per-contact status — status for each recipient (Pending, Sent, Picked Up, Success)