{
"id": "6789abcdef0123456789abcd",
"status": "completed",
"duration": 145,
"summary": "The caller asked about appointment availability...",
"evaluation": "success",
"endedReason": "user_hangup",
"callerNumber": "+33612345678",
"calledNumber": "+33198765432",
"isEngaged": true,
"callAnalysis": {
"sentiment": "positive",
"leadQuality": "hot"
},
"transcript": [
{ "role": "assistant", "content": "Hello, how can I help you?" },
{ "role": "user", "content": "I'd like to book an appointment." }
],
"createdAt": "2025-12-15T14:30:00.000Z",
"updatedAt": "2025-12-15T14:32:25.000Z"
}