> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callem.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Build, deploy, and monitor AI voice agents at scale.

# Welcome to Callem Studio

Callem Studio is a comprehensive platform for building, deploying, and monitoring **AI-powered voice and chat agents**. Design conversational workflows, connect agents to **voice** (phone) and **chat** (web) channels, launch outbound campaigns, and track performance — all from a single interface.

## Platform Overview

Callem Studio is organized around three core pillars that mirror the lifecycle of a voice AI project:

<CardGroup cols={3}>
  <Card title="Build" icon="hammer" color="#3B82F6">
    Design agents, manage knowledge bases, configure tools, and create advanced conversation workflows.
  </Card>

  <Card title="Deploy" icon="rocket" color="#F97316">
    Connect agents to phone numbers, configure SIP channels, and launch outbound calling campaigns.
  </Card>

  <Card title="Monitor" icon="chart-line" color="#10B981">
    Review call recordings, analyze performance metrics, and set up real-time alerting rules.
  </Card>
</CardGroup>

***

## Build

Create intelligent voice agents with full control over conversation logic, knowledge, and integrations.

<CardGroup cols={2}>
  <Card title="Agents" icon="robot" href="/build/agents">
    Configure voice agents with LLM prompts, TTS voices, STT engines, and advanced settings like background sounds.
  </Card>

  <Card title="Knowledge Base" icon="book" href="/build/knowledge-base">
    Feed your agents structured content — text, documents, or URLs — for accurate, context-aware responses.
  </Card>

  <Card title="Tools" icon="wrench" href="/build/tools">
    Define custom functions and API integrations your agents can call during conversations.
  </Card>

  <Card title="Workflows" icon="diagram-project" href="/build/workflows">
    Design multi-step conversation flows with a visual node editor for complex call scenarios.
  </Card>

  <Card title="Testing" icon="flask-vial" href="/build/testing">
    Validate agents with AI-powered test suites before deployment. Define scenarios, run simulations, and evaluate results.
  </Card>

  <Card title="Integrations" icon="plug" href="/build/integrations">
    Connect CRM, ticketing, and business tools. Actions become tools your agents use during calls.
  </Card>

  <Card title="Models" icon="microchip" href="/build/models">
    Manage LLM, TTS voices (with voice cloning), and STT providers. Bring your own custom models.
  </Card>
</CardGroup>

## Deploy

Bring your agents to production with telephony channels and automated outbound campaigns.

<CardGroup cols={2}>
  <Card title="Channels" icon="phone" href="/deploy/channels">
    Connect agents to voice (phone numbers, SIP) and chat (web widget); multichannel routing.
  </Card>

  <Card title="Campaign" icon="megaphone" href="/deploy/campaign">
    Launch outbound calling campaigns with contact lists, scheduling, retry logic, and real-time progress tracking.
  </Card>
</CardGroup>

## Monitor

Track every call, measure KPIs, and stay on top of anomalies with real-time alerts.

<CardGroup cols={2}>
  <Card title="Calls & Transcripts" icon="phone-arrow-down-left" href="/monitor/calls">
    Browse call history with full transcripts, recordings, call analysis, and engagement status.
  </Card>

  <Card title="Analytics" icon="chart-mixed" href="/monitor/analytics">
    Visualize call and chat volumes, durations, success rates, and custom metrics; filter by channel.
  </Card>

  <Card title="Sustainability" icon="leaf" href="/monitor/sustainability">
    Track CO2 emissions and energy consumption of your voice AI operations. CSRD-ready reporting.
  </Card>

  <Card title="Quality Review" icon="clipboard-check" href="/monitor/quality-review">
    Evaluate call quality at scale with AI criteria and performance metrics. Track trends and calibrate.
  </Card>

  <Card title="Alerting" icon="bell" href="/monitor/alerting">
    Define threshold-based alerts on any metric, schedule evaluation windows, and receive email notifications.
  </Card>

  <Card title="Supervisor Mode" icon="shield-halved" href="/monitor/supervisor">
    Real-time human oversight with live listening, whisper instructions, and takeover capabilities. Coming soon.
  </Card>
</CardGroup>

## API Access

Integrate Callem Studio data into your own systems with a secure REST API.

<Card title="API Reference" icon="code" href="/api-reference/introduction">
  Generate API keys, authenticate with Bearer tokens, and programmatically access calls and knowledge base data.
</Card>